Freephone: 0800 115 511

Client satisfaction

Our driving ambition is to have clients who are successful, and satisfied we’ve helped them achieve that success with strong business information.

We listen to your needs and work with you to solve issues and create a stronger business

You know your business, your expectations. We deliver the expertise to achieve

We’ve worked with hundreds of different businesses over many years helping them to identify and implement integrated applications to make stronger, more successful businesses. Here’s some examples:

Elephant Hill Winery

Industry:
AgriBusiness, food and beverage

Software solutions: 
-  MYOB Exo Business
-  Forecast 5

Key results:
-  Cradle to Table data visibility
-  Improved inventory management
-  Works order assembly processing
-  Real time cost centre based reporting
-  Entire production process trackable

Elephant Hill Testimonial

Direct Imports NZ

Industry:  
Wholesale, importing and distribution

Software solution:
-  MYOB Exo Business

Key results:
-  Automated invoicing
-  33% increase in team efficiency
-  Inventory management for instantaneous pricing
- Greater accountability levels
- Ability to make informed decisions at the touch of a button

Direct Imports Testimonial

Red Circle

Industry:
Wholesale, importing and distribution

Software solutions:
-  MYOB Exo Business
-  Flow
-  ABBYY optical character recognition

Key results:
-  Growth in transaction volumes
-  Significant time saving and error reduction
-  Electronic integration and automation of invoicing and ordering

Red Circle Case Study

Support policy: fostering long-term relationships

We aim to foster long-term relationships with our clients and are focused on being very responsive to our clients’ needs. 

Pre-Implementation analysis work provides us with a good understanding of the business processes and expectations of our clients.  Next we take a very ‘hands-on' approach with the implementation, working collaboratively with clients, providing skills transfer as we go.

Once the solution is successfully implemented, we're there for advice and assistance as required.  Together we develop an ongoing support service tailored to match each client’s needs.

Logging a support request
If you are an existing Helm client, please contact us using one of the options below:
Phone: 0800 11 55 11
Email support

 

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